TerraFlow Supply privacy policy

This policy describes how TerraFlow Supply handles information submitted by business users of the sourcing website. It is written for procurement contacts, not for consumer marketing lists. The desk uses the information to understand an equipment request and to coordinate quotations.

Information you send

The form asks for a name, a work email, an optional phone number, a company name, and a requirement narrative. The narrative may include equipment type, monitored assets, data interval, protocol, voltage, quantity, US destination, delivery window, document requests, an optional budget with currency and per-unit or whole-order basis, and a supplier preference. Payment card numbers are not requested.

How the requirement field is assembled

When the browser allows it, product family, budget, and supplier preference are added to the existing requirement text at the moment of submission. The text you typed is not rewritten in the box. If scripting is unavailable, the page asks you to type those notes into the same field. Each form on the site keeps its own entries.

Why the desk uses the information

The desk uses the details to decide whether the request is complete enough to send to possible manufacturers, to compare answers on a shared basis, and to reply to the email address you provided. Technical files you attach in words, such as a request for a datasheet, are part of that purpose. The desk does not sell the brief as a marketing list.

Sharing

Relevant portions of a brief may be shared with manufacturers or sales contacts so they can prepare a quotation. Share only what those parties need. The desk may also use infrastructure providers who host email or the website, under instructions limited to that service. A public article on this site does not include your unpublished project data.

Retention

Request records are kept while a comparison is open and for a limited period afterward so the desk can answer a follow-up about the same brief. You may ask the desk, through the same form, to stop using a submission that is no longer active. Some records may remain where a legal duty requires retention.

Security and international readers

No website transmission is free of risk. Use a business email you control. If you write from outside the United States, you understand the desk operates the intake for US project destinations and that your message will be handled in that commercial context. Do not send sensitive personal data that the quotation does not need.

Cookies and the support note

The browser may store a first-display time for the sourcing-support note and a session flag if you hide the note. Those values keep the note inside its stated display window. They are not a profile of your plant.

Contact

Privacy questions can be written into the contact form with the word privacy in the requirement text. Related conditions are in the Terms of Service.