TerraFlow Supply terms of service

These terms govern use of the TerraFlow Supply website and requests sent through its forms. The site is an independent sourcing desk for business buyers who want factory quotations for renewable-energy equipment, including energy management hardware and software. Reading a page does not create a supply contract, a distribution appointment, or an engineering engagement.

What a submission is

A form submission is a request that the desk review the written requirement and, where the information is usable, contact possible manufacturers or their sales offices. It is not an order, not a payment, and not an instruction to ship equipment. TerraFlow Supply may decline a request that lacks a business purpose, a destination, or a description of the equipment family.

Identity boundary

The desk does not manufacture the products named in a brief and does not present supplier documents as its own credentials. Quotations, lead times, warranties, listings, and stock statements come from the companies that issue them. Buyers should bind every technical claim to the model identifier on the quotation before they rely on it.

Buyer responsibilities

You agree to submit information you have a right to share. Project drawings, utility account numbers, and site security details should be limited to what a supplier needs for a comparable offer. You remain responsible for interconnection applications, code compliance, structural checks, cybersecurity rules of the site, and the decision to award a purchase.

Budgets and preferences

An optional budget is a planning note. State the currency and whether the figure is per unit or for the whole order. A preference for high-end, mid-range, budget-friendly, or not sure does not verify a factory and does not obligate the desk to find a price inside that note. If no budget is given, the request is still valid.

No outcome promise

The desk does not promise that a supplier will answer, that two offers will be equivalent, or that equipment will arrive by a named day. FREE sourcing support and the up to 3% description elsewhere on the site apply only under the eligibility statement shown there, after review of product, quantity, destination, and sourcing requirements. That description is not a standing rebate.

Site content

Articles and page text explain procurement questions. They can be updated without notice. Third-party references, including public energy-agency pages, are linked for vocabulary. Those organizations do not operate this desk and have not reviewed a buyer file.

Acceptable use

Do not use the forms to send malware, to scrape the site in a way that degrades service, or to impersonate another buyer. The desk may remove a submission that appears fraudulent. US law and the laws that apply to your place of business may both matter; the desk does not give legal advice.

Limitation

To the extent the law allows, TerraFlow Supply is not liable for indirect losses arising from reliance on a supplier statement that the desk forwarded, or from a decision to pause a project while documents are missing. Nothing on the site excludes liability that cannot legally be excluded.

Contact about these terms

Questions about these terms can be placed in the procurement form with the subject identified in the requirement text. The privacy notes are on the Privacy Policy page.